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Terms of use

Last updated: [date of publishing]

These terms apply to everyone who uses SchoolOS: schools, their staff and teachers, and parents. SchoolOS is run by [legal name and city] ("we"). By using SchoolOS you agree to these terms and to our privacy policy.

1. What SchoolOS is

SchoolOS lets a school share attendance, homework, notices, exams, marks, report cards and timetables with parents, through a mobile app for teachers and parents and a web console for the school office.

2. The school's responsibilities

• The school decides who gets access and adds their mobile numbers. It is responsible for the information it enters being correct, and for having the right to share it with parents.
• The school tells parents that it uses SchoolOS and handles their requests to correct or delete information.
• The school removes access for staff who leave and parents whose children leave.
• One coordinator at the school contacts SchoolOS for support. Parents and teachers contact their school first.

3. Using SchoolOS properly

You may use SchoolOS only for school purposes. You must not:

• share your login code with anyone, or log in as someone else;
• post anything unlawful, abusive, hateful or sexual, or anything that harms a child;
• share other children's information outside the school;
• use SchoolOS to advertise or sell anything;
• try to access information you are not meant to see, or disrupt the service.

The school or we may remove content or access that breaks these rules.

4. What we do

• We run SchoolOS, keep it secure and store the data in India, as described in the privacy policy.
• We give support on WhatsApp, Monday to Saturday, 9 am to 7 pm, to the school's coordinator.
• We aim to keep SchoolOS available at all times but cannot promise it will never be interrupted, for example during maintenance or a provider outage. Important information (such as exam dates) should also reach parents through the school's usual channels.
• We may improve or change features. We will tell schools in advance about changes that affect how they use SchoolOS.

5. Fees

Teachers and parents use SchoolOS free. Schools pay the yearly fee agreed with us, per enrolled student. Pilot schools use SchoolOS free for the agreed period. Fees and payment dates are set out in the school's agreement or invoice.

6. Ownership

The school owns the information it puts in SchoolOS. We own the SchoolOS software, name and design. A school that stops using SchoolOS can ask for an export of its information, which we provide before deleting it as described in the privacy policy.

7. Limits of our responsibility

SchoolOS is a tool for the school; decisions about attendance, marks, results and communication are the school's. To the extent the law allows, our total responsibility to a school for any claim is limited to the fees that school paid us in the 12 months before the claim.

8. Ending use

A school can stop using SchoolOS at the end of its paid period. We may suspend access if these terms are seriously broken or fees are not paid, after telling the school and giving it a reasonable time to fix the problem.

9. Disputes and contact

These terms are governed by the laws of India, and the courts at [city] have jurisdiction. Questions or complaints: [support email address]. We will reply within 30 days.